xc77 Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the xc77 platform and all services operated under it ("Services"). xc77 provides a safe, fair, and enjoyable online betting and casino experience for users in Bangladesh.

By registering on our platform or using any of our services, you are fully agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

These xc77 Terms have been drawn up with the goal of ensuring the highest level of transparency. Our aim is to provide every user with entertainment in a safe environment where their rights are protected.

1.1 Scope of Application

These Terms apply equally to the xc77 website, mobile interface, and all associated digital services. These Terms must be read together with our Privacy Policy and Responsible Gambling guidelines.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on xc77, you must be at least 21 years of age. Registration by minors is strictly prohibited. If this is established, the account will be closed immediately and deposited funds may be forfeited.

2.2 Single Account Policy

Each user may register only one account. Opening multiple accounts under the same person, household, device, IP address, or payment method is prohibited. If an attempt to create multiple accounts is detected, all associated accounts will be closed.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be completely truthful, accurate, and up to date. Providing false information will result in immediate cancellation of the account. A copy of a valid identity document may be requested at any time for identity verification purposes.

• Full name must be entered correctly as it appears on the national identity card.
• An active mobile number must be provided to which a verification code can be sent.
• A valid email address must be provided.
• The payment method (bKash, Nagad, Rocket, or Upay) must be registered in the account holder's name.

2.4 Account Security

Keeping your account password confidential is entirely your responsibility. Sharing login details with third parties is strictly prohibited. If you suspect unauthorised access to your account, you must notify [email protected] immediately.

3. Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

Deposits on xc77 can be made using the following methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. Deposits are generally processed instantly.

• Minimum deposit: ৳200 (for each method).
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits through third parties are strictly prohibited.

3.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳500. Withdrawal requests are generally completed within 5-30 minutes after verification and processing. Withdrawals are paid only through the same method used for the deposit.

• Minimum withdrawal: ৳500.
• Withdrawal processing time: 5-30 minutes.
• Withdrawals may be delayed if verification is not complete.
• A transaction fee may be payable where applicable.

3.3 Anti-Money Laundering

xc77 is committed to preventing money laundering and illegal financial activity. Suspicious transactions will be subject to investigation, and xc77 reserves the right to notify the relevant authorities. Users may be asked to prove the source of their funds.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳5,000. This bonus may only be claimed once per member. The wagering requirement must be met before bonus funds can be withdrawn.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (fifteen times). This means the total bonus amount must be wagered 15 times before the bonus funds become withdrawable. If a withdrawal is made before the wagering requirement is met, the bonus will be forfeited.

• The bonus may apply only to specific game categories.
• Bonus validity: 30 days from the date of issue.
• Using multiple bonuses at the same time is prohibited unless specifically permitted.
• If bonus abuse is suspected, xc77 reserves the right to investigate and forfeit the bonus.

4.3 Promotional Offers

xc77 offers various special offers and promotional bonuses from time to time. Each offer has its own terms and conditions, which are detailed on that offer's page. xc77 reserves the right to change or cancel all promotions without prior notice.

5. VIP and Loyalty Program

The xc77 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Users can be promoted to a higher tier based on their activity and contributions.

5.1 VIP Tiers and Benefits

• Bronze: Weekly cashback up to a maximum of 0.3%.
• Silver: Weekly cashback up to a maximum of 0.6%.
• Gold: Weekly cashback up to a maximum of 0.9%.
• Platinum: Weekly cashback up to a maximum of 1.2% and priority support.

5.2 Cashback Terms

Cashback is calculated each week based on net losses. Cashback is credited directly to the account and generally has no wagering requirement — however, different terms may apply as stated in special notices.

5.3 Tier Changes

VIP tier is determined by user activity over a set period. Inactivity may result in a tier downgrade. xc77 reserves the right to change the VIP program rules at any time.

6. Betting Rules

6.1 Placing Bets

Once confirmed, a bet cannot be cancelled or changed. If incorrect odds are displayed due to a technical error, xc77 reserves the right to void that bet.

6.2 Cricket Betting

Betting is available on all major cricket tournaments including BPL, T20 World Cup, IPL, and ICC. Bets must be placed before the match starts or within the specified time limit. If a match is abandoned or suspended, bets will be settled according to the rules.

6.3 Casino Games

All casino games, including slots, live casino, and fishing games, have their own rules. The rules for each game can be found in the game interface. xc77 maintains a fair play environment and uses a Random Number Generator (RNG).

6.4 Maximum Bet Limits

Maximum bet limits are set for various games and betting markets. These limits are displayed on the relevant game or market page. xc77 reserves the right to change the maximum bet limits at any time.

7. Prohibited Activities

The following activities are strictly prohibited on the xc77 platform. Violating these prohibitions may result in account cancellation and forfeiture of deposited funds:

• Playing using automated software, bots, scripts, or other artificial means.
• Strategic betting for the purpose of abusing bonus benefits ("bonus hunting").
• Operating multiple accounts or accessing another person's account.
• Exploiting platform vulnerabilities or technical errors.
• Harassing other users or engaging in unethical behaviour.
• Using the platform for money laundering or illegal financial activity.
• Operating an account under a false identity or in another person's name.
• Betting using inside information or privileged information.

8. Limitation of Liability

8.1 Service Availability

xc77 strives to provide uninterrupted service at all times, but service may be temporarily disrupted due to technical maintenance, network issues, or unforeseen circumstances. xc77 is not liable for any financial loss arising from such situations.

8.2 Third-Party Services

xc77 works in partnership with third-party game providers and payment service providers. xc77 is not directly liable for any issues arising on their platforms, but is always ready to assist users.

8.3 Gambling Losses

There is a risk of financial loss in online betting and casino games. xc77 is not liable for any financial loss resulting from a user's betting decisions. Users are advised to play responsibly and within their means.

9. Privacy and Data Protection

xc77 places the highest importance on protecting users' personal information. We use industry-standard SSL encryption technology to keep all data secure.

Our privacy policy details how we collect, use, and protect your information. We never sell your personal information to third parties. However, we may share information with the relevant authorities when required by legal obligations or security investigations.

For more details, please read our Privacy Policy page.

10. Account Suspension and Closure

10.1 xc77's Rights

xc77 reserves the right to suspend or close any account without prior notice in the following circumstances:

• Breach of any clause of the Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to complete identity verification.
• Extended period of account inactivity.
• Compliance with legal or regulatory directives.

10.2 User Rights

Users may voluntarily close their account at any time. Any eligible remaining balance must be withdrawn before closing the account. Bonuses with unmet wagering requirements will be forfeited.

11. Dispute Resolution

11.1 Complaint Process

If you have any dispute or complaint, please first contact us via our 24/7 live chat support or at [email protected]. We will review your complaint as soon as possible and try to provide a resolution.

11.2 Dispute Resolution Process

After a formal complaint is submitted, xc77 will investigate and provide a written decision. xc77's final decision will be made on the basis of evidence and documentation and will be considered binding.

11.3 Applicable Law

These terms and conditions will be governed by the relevant applicable law. Users are responsible for complying with the local laws of their own area.

12. Changes to Terms

xc77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will try to notify users via email or through a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. We therefore encourage you to visit this page regularly. The date of the latest update will be noted at the top of this page.

12.1 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining terms and conditions will remain in full effect without that provision. The invalidity of any one provision will not render the entire terms and conditions invalid.

12.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between xc77 and the user. Any prior oral or written representations are superseded by these terms and conditions.